Office Hours and Location
8:00 a.m. – 5:00 p.m., Monday through Friday
600 S. Taylor Ave., Suite 132
For questions or requests regarding coverage or claims information, contact Chrissy Hagaman – mhagaman@wustl.edu
For legal questions related to cessation of life support or validity of advance directives, call:
The Office of the Vice Chancellor and General Counsel
(314) 362-3633
For work-related injuries of employees, contact:
Tracy Merton, Workers’ Compensation Administrator – (314) 935-5627 merton@wustl.edu
For injuries to visitors, contact:
Karen Rose, Insurance Program Manager – (314) 935-5561 karen.t.rose@wustl.edu
Risk Management Staff
Director
Dawn D. Pesti – (314) 362-6956
pestid@wustl.edu
Administers the self-insured program with assistance of staff who investigate and evaluate risk potential, negotiate settlements, monitors work of trial counsel and promotes claim prevention.
Risk Manager
Meg O’Neill – (314) 362-4686
oneillm@wustl.edu
Provides risk management guidance and educational programs. Investigates reported incidents and claims, analyzing liability potential and managing defense preparation.
Professional Liability Manager
Marcia Reynolds – (314) 362-4680
marciar@wustl.edu
Provides risk management guidance and investigates reported incidents and claims, analyzing liability potential and managing defense preparation.
Patient Safety/Claims Manager
Vanessa Saunders – (314) 362-4645
svanessa@wustl.edu
Investigate reported incidents and claims, analyze liability exposure and manage defense preparation.
Claims Managers
Investigate reported incidents and claims, analyze liability exposure and manage defense preparation.
Terry Whitaker – (314) 362-6958
whitakert@wustl.edu
Sarah Virtue – (314) 362-4618
virtue@wustl.edu
Administrative Staff
Administrative Coordinator II
Wendy Wachter – (314) 362-6956
wachterw@wustl.edu
Provides administrative support to the Director. Requests copies of medical records and billing information. Coordinates depositions for faculty members.
Questions or requests regarding coverage or claims information.
Administrative Coordinator II
Chrissy Hagaman – (314) 362-4659
mhagaman@wutl.edu
Maintains lists of clinical staff who are indemnified under Washington University’s program, calculates charges to departments and provides coverage information, as requested.
Accounting Assistant
Alyse Spencer – (314) 362-6956
alyse.s@wustl.edu